Privacy Policy

Who we are

Together Group Ltd ("Together Global", "we", "us", "our") is a company registered in England & Wales (company number 09994829), with its principal place of business in Brighton & Hove, UK. We provide cross-border team performance and cultural consulting services.

We are the data controller for the personal data described in this policy. If you have any questions, please contact us at contact@togetherglobal.com.

What data we collect and why

Contact form enquiries

When you submit an enquiry through our website, we collect your name, email address, organisation name, area of service interest, and the message you send us. We use this information solely to respond to your enquiry and to determine whether our services are a good fit for your situation.

Website analytics

We may collect anonymised data about how visitors use our website (pages viewed, time on site, referral source) to help us improve our content and user experience. Where we use analytics tools, we configure them to anonymise IP addresses and we do not use this data to identify you personally.

Email correspondence

If you contact us by email, we retain that correspondence as part of our normal business records. We do not add you to any mailing list without your explicit consent.

Lawful basis for processing

We process your personal data on the following bases under UK GDPR:

• Legitimate interests - to respond to your enquiry and assess whether we can help you. We have balanced this against your rights and interests and do not believe it overrides them.
• Consent - where you have explicitly agreed to receive communications from us (for example, a newsletter, if we ever launch one).
• Legal obligation - where we are required to retain records to comply with applicable law.

How we share your data

We do not sell, rent or trade your personal data. We may share it with:

• Our hosting provider (Netlify) - form submissions are processed by Netlify's infrastructure. Netlify's privacy practices are described at netlify.com/privacy.
• Service providers - where we use third-party tools (for example, email or calendar software) to respond to you, those providers may process your data on our behalf under appropriate data processing agreements.
• Legal requirements - if we are required to disclose information by law, court order or to protect our rights.

We do not transfer your data outside the UK or European Economic Area except where covered by adequate safeguards (such as standard contractual clauses).

How long we keep your data

We retain enquiry correspondence for up to three years from the date of your last contact with us, unless you ask us to delete it sooner or we are required to retain it for legal purposes. We review our records annually and delete data we no longer need.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectification - ask us to correct inaccurate data.
• Erasure - ask us to delete your data where there is no legitimate reason for us to continue processing it.
• Restriction - ask us to restrict processing in certain circumstances.
• Objection - object to processing based on legitimate interests.
• Portability - receive your data in a structured, machine-readable format.

To exercise any of these rights, please email us at contact@togetherglobal.com. We will respond within one calendar month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have handled your data unlawfully.

Cookies

Our website uses only essential technical cookies required to serve the site. We do not use advertising or tracking cookies. If you use an enquiry form, a session cookie may be set by our hosting provider to process the submission - it does not persist after your session ends.

Changes to this policy

We may update this policy from time to time. When we do, we will update the date below. If we make material changes, we will take reasonable steps to notify you where we have your contact details.

Contact

If you have any questions about this policy, please contact us at contact@togetherglobal.com.