Cross-cultural business consultancy that moves the numbers

Friction is the silent tax on global business

Cross-cultural friction is the silent tax on global business. It shows up as missed deadlines, mounting rework, leaders who do not trust the data coming out of their offshore teams, and the slow attrition of the people who tried hardest to make the model work.

Most leaders know it is there. They just do not know how to measure it, name it, or fix it without taking the team offline for a year.

Together Global is a cross-cultural business consultancy built around one belief: friction is measurable, friction is fixable, and the fix does not require a workshop budget the size of your AI programme. Our work runs alongside live delivery and moves the operational numbers your board already tracks.

What we do

Four connected services, all built on the same diagnostic:

• Cross-border delivery - for organisations whose offshore or hybrid teams have been live long enough for friction to compound. We diagnose where the performance is leaking, then run the Teams in Flow programme to engineer the friction out without disrupting delivery.
• GCC setup - for organisations launching a new captive, GCC or offshore centre. We run a pre-launch readiness assessment and a structured 90-day onboarding programme so the operating defaults are designed, not inherited.
• Strategic advisory - for executives whose AI agents work brilliantly in isolation but misfire the moment they touch a cross-border team. We co-design the human-and-machine operating model so the productivity gains promised by your AI roadmap actually land in delivery.
• Cultural alignment for M&A - for organisations navigating the cultural integration that determines whether a deal creates value or quietly erodes it. We run a pre-integration cultural audit, map the behavioural and operational gaps between entities, and design a 90-day alignment plan that protects talent, accelerates trust, and prevents the friction that typically derails post-merger performance.

Underneath all four is the same instrument: a Friction Audit of your cross-border delivery. The diagnostic is delivered in convenient 30-to-60-minute calls and workshops. The intervention is time-light by design.

What changes is the entry point. What stays the same is the discipline: measure first, intervene precisely, leave the team better at running itself than when we arrived.

Why it works

The 20-40% performance improvements we see in client engagements are not a Together Global claim. They are the consistent finding from cross-border delivery research through industry sources including Accenture and BCG and academic studies including Stanford and Edinburgh universities. Our role is to take that academic and industry evidence and turn it into something a busy COO can actually use.

We are a verified member of the Global Sourcing Association, recognised for delivering industry new best practice in a new category - cultural alignment as infrastructure, essential to delivery efficiency rather than optional soft skills training.

Three things we deliberately do not do: long discovery decks, time-consuming workshops that pull people out of live delivery, and reports that sit in drawers. Every engagement is measured against the operating numbers your team already tracks - throughput, rework, attrition, time-to-competence - and the results show up on dashboards you already look at.

Where to start

Most engagements begin with the Friction Audit - a diagnostic that surfaces where cross-cultural friction is most likely costing you and where to look first. From there, you choose the entry point that fits.

If you already know which service line you need, head to Cross-Border Delivery or GCC Setup. If you would rather start with a conversation, book a Friction Audit and we will show you what the diagnostic finds.